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Privacy Policy

ClaimCheckUSA — Operated by Exolab Ltd  |  Effective Date: March 25, 2025

ClaimCheckUSA ("ClaimCheckUSA", "we", "us", or "our") is operated by Exolab Ltd, a company registered in the United Kingdom. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit www.claimcheckusa.com or use our services. By using our website, you agree to the practices described in this policy.

Important Notice: ClaimCheckUSA is a lead generation and referral service. We are not a law firm and do not provide legal advice. Information submitted through our site may be shared with attorneys, law firms, and legal marketing partners in our network.

1. Information We Collect

We collect information you provide directly to us when you use our website, complete our eligibility quiz, or contact us. This may include:

Personal Identification Information: Your name, email address, phone number, and mailing address.

Case-Related Information: Details about your injury, medical condition, accident, or legal situation that you voluntarily provide when completing our eligibility questionnaire.

Technical Information: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other usage data collected automatically when you visit our site.

Communications: Records of any correspondence you send to us, including emails and form submissions.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Connect You With Legal Representation: Your contact and case information is used to match you with qualified attorneys or law firms in our network who may be able to assist with your legal matter.

To Communicate With You: We may contact you by phone, email, or text message regarding your inquiry, including follow-up from attorneys in our network.

To Improve Our Services: We analyse usage data to understand how visitors use our site and to improve our content and user experience.

To Comply With Legal Obligations: We may use or disclose your information as required by law, regulation, or legal process.

For Marketing Purposes: With your consent, we may send you information about legal developments, class actions, or other matters that may be relevant to your situation.

3. How We Share Your Information

Attorney Network Partners: When you submit an inquiry through our site, your contact information and case details are shared with attorneys, law firms, or legal service providers in our network who may be able to represent you. These partners have their own privacy policies governing their use of your information.

Lead Buyers and Marketing Partners: We may share your information with third-party legal marketing companies, lead aggregators, or pay-per-call networks who facilitate connections between potential claimants and attorneys.

Service Providers: We work with third-party vendors who provide services such as website hosting, analytics, email delivery, and call tracking. These providers have access to your information only as needed to perform their services.

Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their own independent marketing purposes.

4. Telephone Consumer Protection Act (TCPA) Consent

By submitting your information through our website or eligibility quiz, you expressly consent to receive calls, text messages, and pre-recorded messages from ClaimCheckUSA, its attorney network partners, and affiliated marketing companies at the phone number you provide, including mobile numbers, even if your number is listed on a Do Not Call registry.

You understand that your consent is not a condition of receiving any services, and you may opt out at any time by replying STOP to any text message or by contacting us at [email protected].

Message and data rates may apply. Message frequency varies.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behaviour on our site.

Essential Cookies: Required for the website to function properly.

Analytics Cookies: We use Google Analytics and similar tools to understand how visitors interact with our site. This data is aggregated and anonymised.

Advertising Cookies: We use advertising pixels (including Facebook Pixel and Google Ads conversion tracking) to measure the effectiveness of our advertising campaigns and to serve relevant ads to users who have visited our site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law. If you would like us to delete your information, please contact us at [email protected] and we will respond within 30 days.

7. Your Rights and Choices

Depending on your state of residence, you may have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request that we correct inaccurate or incomplete information.

Deletion: You may request that we delete your personal information, subject to certain exceptions.

Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by contacting us at [email protected] or by clicking the unsubscribe link in any marketing email.

California Residents (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. To exercise these rights, contact us at [email protected].

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ClaimCheckUSA / Exolab Ltd Email: [email protected] Website: www.claimcheckusa.com Phone: 1-800-555-0000

Studio 207, Axiom Building 54 Washington Street Glasgow, G3 8AZ United Kingdom